COGECO is a diversified holding corporation with operations in cable television, telecommunications and radio broadcasting, through which it provides leading edge communications services.
Cogeco Cable Inc., the cable subsidiary, provides a wide range of broadcasting and telecommunications services to residential and commercial customers in Québec and Ontario, over state-of-the-art broadband network facilities. Through its subsidiary, Cogeco Diffusion Acquisitions Inc., COGECO wholly-owns and operates thirteen (13) radio stations across most of Québec with complementary radio formats serving a wide range of audiences, as well as Cogeco News, its news agency broadcast in close to 30 independent radio stations across Québec.
At COGECO, we know that the protection of your privacy is important to you. COGECO shares that concern, and has implemented a range of robust business procedures and rigorous security safeguards to ensure that your information is kept confidential and used for only the purposes for which it was collected.
Personal information means any information about an identifiable individual. This would include information respecting your account with us, including your identity, the services you subscribe to and your usage of those services. WHAT
WE COLLECT AND WHY
COGECO collects and uses personal information about you:
We collect only that personal information that is clearly necessary to fulfil the purposes noted above. COGECO will not use your personal information for any other purpose without your consent, except in exceptional circumstances or where required by law.
SHARING YOUR INFORMATION
COGECO does not sell personal information to third parties for sales or marketing purposes.
There are a number of circumstances where we may need to disclose personal information about you, such as:
Any such disclosures are made on a confidential basis, with the information to be used only for the intended purpose.
In some cases, personal information may be stored or processed outside Canada, where it will be subject to the legal jurisdiction of those countries.
No other disclosures will be made without your consent.
You may choose not to receive marketing communications from us. Simply contact our customer service at firstname.lastname@example.org or 1-800-1-800-267-9000 in Ontario, or at email@example.com or 1-800-665-5151 in Québec.
You may choose not to have the telephone number associated with the telephone service you receive from COGECO listed in a directory. In such a case, you will have to clearly advise us upon subscription, or later, by contacting us at the same numbers and addresses as those mentioned above.
On request, you may access all of your personal information held by COGECO, and you may request corrections to any inaccurate information. We strive to keep your personal information as accurate and up-to-date as necessary.
KEEPING YOUR INFORMATION SAFE
COGECO keeps your personal information only for so long as we need it to fulfil the purpose for which it was collected. When it is no longer required, your personal information will be erased, destroyed or made anonymous.
At all times, your personal information will be protected by appropriate physical, technological and operational security safeguards. When personal information is shared with third parties, such as a service provider retained by COGECO to carry out work on its behalf, those third parties are selected carefully and are contractually bound to protect the information using equivalent security safeguards that COGECO uses.
If you would still like further information on any aspect of COGECO’s privacy practices, would like to obtain access to, or correct personal information held about you, or would consider to file a complaint respecting privacy, you may do so by contacting our Chief Privacy Officer:
Revised February, 2012