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General Questions

Browse this section to find answers to your billing, technical and other questions.



To subscribe to a Cogeco Business Solution,

Billing Information

With "My Account," you can:

  • Check your account balance
  • Make a payment on your Cogeco account
  • Change your method of payment
  • Change your billing address
  • Update your user profile
  • Register for Cogeco’s online billing and payment services

Understanding your bill: a detailed description of your monthly statement.

Changes to Your Services

Contact us at 1-800-267-9000 if you are considering making a change to one of your Cogeco services, such as:

  • adding digital specialty channels
  • adding premium channels
  • upgrading your High Speed Internet service
  • putting your Internet service on hold temporarily
  • downgrading or cancelling your High Speed Internet service
  • renovating or building a new home

If you are a Cogeco Business Solutions customer, call 1-855-440-5602.


Check the availability of Cogeco services in your new area and update your contact information in My Account, through the “Moving or Change of Service Address” section or contact us.

For information about a specific Cogeco service, consult one of the following sections:

If you are a Cogeco Business Solutions customer, call 1-866-607-0481.

Check availability

Please enter your address to:

  • Find out which services are available at your address
  • Take advantage of the best price and special offers
Check availability in your area
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